Web Design Sunshine Coast: Website as Business Storefront

Scenario: customer walks into a store, search for the product he/she wants, compare the price to the other brand name and take the one that it is well suited for his/her needs into the cashier. A typical store isn’t it?! Now if you want to market your product on the net, you should have a website which serves as an online store for your customers, this capability of a website is often called as E-commerce.

But what exactly is E-Commerce?

Electronic commerce, also known as e-commerce, is a kind of marketplace in which exchanging of services or products are practiced over electronic methods much like the World wide web as well as other computer systems.

What Consists an E-commerce Website?! An e-commerce website should have the following attributes:

Product Information and Details

The website should have all the product information such as price, description, sizes, colors, discounts etc., You should also provide other similar products in order for the customer to have a comparison on which one is they think the most suitable for their needs. You should also include if there are certain charges for certain actions (such as delivery or shipping costs). 

Customer support

A customer support page is very important if you are running an e-commerce website. This is where you answer complaints or queries for a product that your customer purchased. It is also one way to show that your e-commerce website is user-friendly and trustworthy. Always keep in mind though that you should get back to any queries or questions that you have received the soonest possible time. 

Policies and Guidelines

Having a policies or guidelines should make the purchasing of products by your customer a lot easy. In close the guidelines or policies on product buying, refunds, delivery or shipping.

Testimonials and Feedback

A page where previous customers and clients could put their feedback about your product or company is important. It certainly adds to the legitimacy and reputation of your website.

FAQ

Provide a page for FAQ or frequently ask questions in order for your customer not to get lost or annoyed during the browsing procedure. Through this page their common questions could be answered immediately thus, no need to contact you and wait for a day or two for a response.

The above pages or elements are important if you want to put up an e-commerce website. Always keep in mind to update your website regularly by putting some brand new products or modifying products which are already sold out or out of stock.

To help you build a successful e-commerce website, I strongly suggest hiring the expertise of Website Design Sunshine Coast.